Web site disappeared!

• 

  dezertratt · Member · Feb 23, 2021 at 12:37 am

  • Copy link
  • Add topic to favorites

  My web site has completely disappeared. HELP!!!!

• 

  staff-totoro · Staff · Feb 23, 2021 at 1:24 am

  • Copy link

  Hi there,

  I do not see any sites under your @dezertratt WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

• 

  dezertratt · Member · Feb 23, 2021 at 2:09 am

  • Copy link

  Hi there and thanks for replying!

  The URL is https://hdtrapping.com
  It was hosted w/WP via GoDaddy
  A month ago, transferred to Hostgator, but the site was still up…and now it’s just totally gone and my account shows nothing. I don’t understand this…I am having HostGator look into this, but I’ve always been able to log into WP to administer my site, and there’s simply nothing there?

• 

  fstat · Staff · Feb 23, 2021 at 8:45 am

  • Copy link

  Hi there,

  You’re in the wrong forum. Your site is using the open-source WordPress software and therefore you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

  WordPress.com vs. WordPress.org