webmaster has died

  • Unknown's avatar
    alaird212 · Member ·

    The name of the organization is Cross Canada Cycle Tour Society (CCCTS)
    Without his phone and password we cannot access updraftplus and so if we need the backup we will be in trouble.
    I am the keymaster for the site and would like to have the control of the updraftplus backups transferred to me.
    Here is a copy of the regular emails I get informing me that the backup has been successful. Contact info has been removed.
    CCCTS

    Dec 25, 2019, 11:49 PM (2 days ago)

    to webmaster
    Backup of: https://cccts.org
    UpdraftPlus WordPress backup is complete..
    Backup contains: Files and database (Full backup)
    Latest status: The backup apparently succeeded and is now complete.

    Email reports created by UpdraftPlus (free edition) bring you the latest UpdraftPlus.com news – read more at https://updraftplus.com/news/

    * Merry Christmas 2019 (24 December 2019)
    * Using AR & VR content on a WordPress website (13 December 2019)
    * UpdraftPlus support for Linode Object Storage (6 December 2019)
    * The massive UpdraftPlus Black Friday sale starts now (25 November 2019)
    * Should you use a free WordPress theme for your website? (15 November 2019)
    * UpdraftPlus release latest 1.16.20 (free + paid) version – Includes ability to restore “more files” backups (5 November 2019)

    [edited to remove advertising]

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, these forums that you’ve posted to can only assist sites that are hosted here on the WordPress.com platform.

    According to the WHOIS information for your domain, cccts.org looks to be hosted elsewhere:

    Nameservers:
    ns0.i-mecca.net
    ns01.i-mecca.net

    and your domain was purchased through Tucows.

    For help with this issue, you’ll want to contact your web hosting provider directly as we cannot help with sites that are not hosted on our servers.

    In general for help with the open source WordPress software that your site is using, you’ll find forums and documentation at https://wordpress.org/support/

    For more information on the differences https://en.support.wordpress.com/com-vs-org/

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