Webpage dissapeared

  • Unknown's avatar

    Good afternoon

    Hope you are all doing well.

    Me and my company have lost control over our webpage: http://www.mixology-art.com, more or less at the end of January, our managing director tried to get hold of all of our accounts (gmail, cdmon, wordpress, other software) and we are on the way to get it back. Normally the webpage (www.mixology-art.com) was always available with the login of ‘Mixtest’ or ‘(email visible only to moderators and staff)’, nevertheless I’ve tried everything and nothing is working. Also tried creating a new page installing wordpress in CDMON, but it will just delete the actual page to let me redo a new one which is also not the idea. How can we recover the actual page created in wordpress: http://www.mixology-art.com.

    Thansk and Kind regards,
    Cristian Pineda – Co-Founder
    Dominic Rivera – Finance Manager

  • Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by cdmon. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us.
    If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

    WordPress.com vs. WordPress.org

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