webpage messed up.

  • Unknown's avatar
    kewpiedolled · Member ·

    Here’s my problem. I hope this explains it well.
    I’ve been creating a website through my friend’s provider (because I’m a beginner, so she’s helping me out as I design).
    I didn’t quite understand that, so I went on and thought I was creating a website through that account. But I wasn’t! I was creating an entirely different webpage.
    I messed up that webpage so I went and reset everything so I could restart. Now that page is all white screen of death now. (kewpiedolled.com/aw-admin ). Because I used my domain (Paid) for this webpage, I can’t use the domain again since I can’t seem to fix my webpage. I want to disable everything on that page and start creating through my friend’s provider. Which now kewpiedolled.wordpress.com Really shouldn’t be wordpress.com. It should be .com because I’ve purchased the domain through Godaddy.
    The account was called malolikestfetch (which is now seems to be disappeared).

    I hope this explains what I’m trying to do.
    Basically, I need to retrieve my kewpiedolled.com domain from my other WP page then I can continue with the original WP page I was trying to work on… Thanks

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi!

    So, we’re associated with the site kewpiedolled.wordpress.com, and you can certainly connect the domain to that if you’d like. You’d get that site, but with your domain. You’d need a paid plan with us, but that includes hosting, maintenance, support, SSL, and a bunch of other things. You might talk that over with your friend, too.

    Or if you and your friend want to keep working with the site on another host, perhaps the host can help with this?
    https://wordpress.org/support/article/common-wordpress-errors/#the-white-screen-of-death

    Also, here’s a little info about the difference between our service and a copy of WordPress hosted elsewhere. I think it may help sort out some of the confusion:
    https://wordpress.com/support/com-vs-org/#overview-of-options

  • Unknown's avatar
    kewpiedolled · Member ·

    Thank you for your reply!! I’m going to follow it and work on it. really appreciate it!

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