website

  • Unknown's avatar

    When you click the buttons they display temp domain in URL

    Site: https://ikleenkarpetplus.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar

    Hi there!

    Please note that your site at ikleenkarpetplus.com is using the WordPress.org software and is hosted by Bluehost. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

    We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums

    Looking at your site, I noticed that the links on your buttons aren’t linking to the published address of the pages. For example, the Contact Us button on your homepage points to https://ikleenkarpetplus.com/?page_id=169 instead of https://ikleenkarpetplus.com/contact-us/.

    However, the buttons do work for me when I click them. The link https://ikleenkarpetplus.com/?page_id=169 automatically redirects to https://ikleenkarpetplus.com/contact-us/ so it seems to be working, and visitors shouldn’t notice any issues.

    If the same isn’t happening to you, please try clearing your browser cache (or try visiting your site from a different browser) to see if that helps.

    Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

    If it still doesn’t help, you may want to reach out to the theme or the page builder plugin support for help.

    * For help with the Astra theme: https://wpastra.com/support/
    * For help with the Elementor page builder plugin: https://elementor.com/contact/

    You can also post on the WordPress.org community support for general help with your WordPress.org site: https://wordpress.org/support/forums

    Regards

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