website

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  tjonajong · Member · May 29, 2019 at 3:27 pm

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  Hallo everyone, I paid someone to built a website for me on wordpress with this email account (email visible only to moderators and staff) yet the website is down and I have no clue how to recover it the domain name is http://www.arubatravelagency.com and the log in is http://www.arubatravelagency.com/wp-admin but that does not pull up for me to log in can you please help me

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 29, 2019 at 8:06 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help with this issue.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!