Website access

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  jacquimcveigh · Member · Nov 13, 2020 at 11:04 pm

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  I have a webpage with my own domain name on WordPress. However, when I try to access it to modify it, I get taken to my old WordPress page which I don’t use any more.

  My email address is the same as the old site

  Please help

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  staff-blorbo · Staff · Nov 13, 2020 at 11:43 pm

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  What is the URL of the site you’re trying to access?

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  jacquimcveigh · Member · Nov 14, 2020 at 8:23 am

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  http://www.writerforkids.com

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  justjennifer · Member · Nov 14, 2020 at 8:39 am

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  Hi there, writerforkids.com is up and running and using WordPress.com nameservers.

  However, I do not see writerforkids.com under this account you are posting from here in the community forums. Do you perhaps need to be logged in with a different WordPress.com username account to access it?

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  jacquimcveigh · Member · Nov 14, 2020 at 9:56 am

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  Thanks for getting back to me. I can only see my old account jacquimcveigh when I type WordPress into Google. I can’t see an option to sign into my writerforkids account. Can you help me with this please as I’m paying £65 and not being able to modify my website to add new books published, etc, ?

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  jacquimcveigh · Member · Nov 14, 2020 at 10:11 am

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  Thanks JustJennifer

  I’ve managed to get myself into my account again. I had been trying to access it using my phone, but have got in using my computer. Thanks for help,

  Jacqui

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  justjennifer · Member · Nov 14, 2020 at 11:00 am

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  You’re welcome Jacqui.

  When you are logged in with the correct account, if you also have an upgrade plan on the writerforkids.com site, you also have access to direct support from WPcom rather than your post being diverted here to the community forums. https://wordpress.com/support/help-support-options/

  Best wishes.