Website Access Help

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  coll0760 · Member · Mar 28, 2022 at 9:36 pm

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  Hello,
  My name is Cassia and I am trying to create a business website for a client that has an account with Hostinger. I have been using WordPress to create this website, but I have been having trouble trying with the amount of access I have to connect the domain to the page that I have created. I was wondering if you can assist in any way with this matter?

  Thank you

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Mar 28, 2022 at 11:42 pm

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  Hi @coll0760, we don’t have access to Hostinger either, but perhaps they can help? Your client may need to contact them directly and let them know the situation, just so it won’t look like some random person is trying to gain access to the account.

  Going forward, you’ll want to use the correct forums and resources for your WordPress installation, since it isn’t hosted here with us. We have some tips on finding help here:
  https://wordpress.com/support/help-support-options/#word-press-org-support

  Here’s the difference between the free WordPress code and our WordPress.com managed hosting services:
  https://wordpress.com/support/com-vs-org/#overview-of-options

  Hoping this helps!