Website/Account Suspended

  • Unknown's avatar
    jacobheinkel · Member ·

    So my website is a portfolio site of art & I haven’t edited it in probably over a year. It says it’s suspended anytime I try and edit it and I’m not sure what to do to fix this. I don’t pay for anything on here and there isn’t anything explicit so I’m thinking maybe it was hacked? Any help is appreciated !

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there,

    It says it’s suspended

    Can you check in with your host on that? Suspensions are done by the hosting company typically, so they would likely have more info.

    If it was hacked, I recommend getting in touch with your host to ask about backups, then secure your site so it’s safe:

    Homepage

    Once it’s clean, you’d be welcome to move your site to our services, so we can take care of maintenance and security for you going forward:
    https://wordpress.com/support/com-vs-org/#overview-of-options

    I hope this helps!

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