website: aotex.com

• 

  aotextile · Member · Jul 26, 2022 at 6:04 pm

  • Copy link
  • Add topic to favorites

  How to reactive our website aotex.com

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aotextile · Member · Jul 26, 2022 at 6:06 pm

  • Copy link

  Hi Support,

  How to reactive our website http://www.aotex.com? Please advise ASAP. Thank you.

• 

  staff-totoro · Staff · Jul 26, 2022 at 11:54 pm

  • Copy link

  Hi there,

  From what I can see you last renewed your Premium plan on 05-06-2021, which you can confirm here: https://wordpress.com/me/purchases/billing/

  However I do not see a renewal in 2022, and can confirm that your Premium plan has expired due as there was no payment by the renewal date. The good news is that you can upgrade to the Premium plan again here: https://wordpress.com/pricing/

  This will allow you to reconnect aotex.com so it can be the custom address of your site again. To do that, you can follow the steps here: https://wordpress.com/domains/add/mapping/

  Hope that helps. Please let us know if you have any more questions.