website blown up

• 

  hajuny1115 · Member · Aug 19, 2022 at 9:12 am

  • Copy link
  • Add topic to favorites

  When I connected to the website, there was a critical error, so I touched something related to jetpack, but my site disappeared suddenly saying that it was disconnected.

  how can i find my website

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  fstat · Staff · Aug 19, 2022 at 11:03 am

  • Copy link

  What’s your site’s address so I can have a look?

• 

  hajuny1115 · Member · Aug 19, 2022 at 11:06 am

  • Copy link

  Thanks for the reply .

  My site address is https://systemintelligencelab.website, but I can’t enter it now.

• 

  aleone89 · Staff · Aug 19, 2022 at 2:08 pm

  • Copy link

  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  This means our support is limited.

  You may need to disconnect as per these instructions here: https://jetpack.com/support/disconnect-jetpack-sites/ and then reconnect as per these steps here: https://jetpack.com/support/reconnecting-reinstalling-jetpack/