Website cannot be accessed?

  • Unknown's avatar

    I have not published the site yet. I was trying to upload pictures on it yesterday and today I can’t access it?
    It has a red ! Point next to the website address.
    HELP!
    I have pictures of what it says but I can’t figure out how to upload them.

    Can not resolve your domain “A record”

    We were unable to resolve the A record for your domain. It is likely that you have recently registered your domain name. It takes several hours for new or transferred domain names to start working, so please come check back later. If you’re still having the same error after 48 hours, please contact your web hosting provider.

    If you continue to get this error, please check out our troubleshooting guide or contact support.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    The site captivabeachsunset.com appears to be a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/captivabeachsunset.com+dns

    To clarify, we are not the only providers of WordPress sites, and BlueHost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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