Website Crash!

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  nicoll1156 · Member · Jul 3, 2019 at 3:15 am

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  I just got my sight running for the public and just two days after publishing it, it crashed. It gives me this error when I navigate to the website…

  ‘Fatal error: Arrays are not allowed in class constants in /home1/nicoll1156/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/Modules.php on line 31’

  Any idea what I need to do to fix it?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 3, 2019 at 3:21 am

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/plugin/jetpack/

  Here is a thread in that forum posted today on the same issue:

  https://wordpress.org/support/topic/fatal-error-arrays-are-not-allowed-in-class-constants-jetpack/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!

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  nicoll1156 · Member · Jul 3, 2019 at 3:26 am

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  Oh, ok. Thank you so much!

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  staff-doublebassd · Staff · Jul 3, 2019 at 3:30 am

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  You’re welcome!