website crash

• 

  platform8nz · Member · Feb 15, 2022 at 3:51 am

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  Hi,
  our website has been crashed from 2 days on WordPress.
  website name : (email visible only to moderators and staff)

  Link
  https://platform8.co.nz/wp-login.php?redirect_to=https%3A%2F%2Fplatform8.co.nz%2Fwp-admin%2F&reauth=1

  Could you please help to solve this problem as our main business is from website.

  Thank you

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  fstat · Staff · Feb 15, 2022 at 8:14 am

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  Hi there,

  That site is owned by a different account than the one you’re currently logged in to. To be able to manage that site you need to log in to that other account of yours.

  If you cannot access that other account, please follow our Account Recovery guide:

  https://wordpress.com/support/account-recovery/