Website Deletion and Refund

  • Unknown's avatar
    alexawandersee · Member ·

    I did not wish to renew my domain or website. However, as soon as I was paid today, WordPress took 85€ out of my bank account to renew the domain. I want my entire website deleted (which was my intention by NOT paying the renewal prior) and I would like a refund as that is a substantial amount of money.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

    If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

    If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com

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