Website disappeared

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  thestepmusic · Member · Nov 6, 2023 at 9:39 am

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  Hi, In the last few days i tried to log in to WordPress to update my website, but i found that a new version of WordPress was running, the admin page I used to go to log in and edit my website wasn’t there anymore.
  I managed to log in after a few attempts tanks to the ‘send a login link to the mail’ but it looks like my account has been somehow reset, and my website is now empty without my main page to edit.
  Can I receive help to restore the main page, plugins and so the whole website?
  I hope to hear back soon from you
  Thanks
  Stefano

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Nov 6, 2023 at 10:00 am

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  First things first: what is the URL of your site?

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  thestepmusic · Member · Nov 6, 2023 at 10:28 am

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  Hi staartmees, thanks for your reply, the url is http://www.thestepmusic.com, under wordpress is thestepmusic.wordpress.com<gwmw style=”display:none;”></gwmw>

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  staartmees · Member · Nov 6, 2023 at 11:00 am

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  We can’t help as that site isn’t running on the wordpress.com platform. You must contact your hosting support.

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  thestepmusic · Member · Nov 6, 2023 at 11:11 am

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  must be a problem with them then, ok, thanks