website disconnected from my account

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  jasminesaros · Member · May 12, 2019 at 10:46 am

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  I had an assistant managing my web account and I think the account may have expired, because now my website is no longer linked to my account. Is there a way I can link my site to my account again? The website still exists, but I can’t access it to update it.

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  staff-ozmodiar · Staff · May 12, 2019 at 4:19 pm

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  What is the URL of the site in question? We’ll be happy to look into it and see what we can figure out.

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  jasminesaros · Member · May 12, 2019 at 4:48 pm

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  It’s: https://diatomecology.com/

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  fstat · Staff · May 13, 2019 at 7:23 am

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  Hi there,

  That site is owned by another WordPress.com account and you need to log in to that account to renew it.

  If you cannot access that account please read our account recovery guide:

  Recover Your Account