website down

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  royharrell · Member · Nov 5, 2020 at 5:06 pm

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  my website is down and I am told by Go Daddy that it’s because I have an outdated system. I cannot access any of my files.

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  staff-ozmodiar · Staff · Nov 5, 2020 at 7:44 pm

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  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  royharrell · Member · Nov 5, 2020 at 7:52 pm

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  Thanks for responding. My website is http://www.thebeachfellowship.com
  It may be that my wordpress version was obsolete, and the patch that it was using to run became obsolete as well. I would like to reestablish my site without having to create a whole new website.

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  supernovia · Staff · Nov 5, 2020 at 9:17 pm

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  Hi @royharrell, we can’t see the back-end for the site because it is not hosted on our service.

  I’d recommend working with your host to be sure you have backups, and proceeding along these lines to get up to date.
  https://wordpress.org/support/article/updating-wordpress/#manual-update

  You can hire someone to help if needed.

  Going forward, you’ll also want to use the correct forums for self-managed installations, at https://wordpress.org/support/forums/

  Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
  https://wordpress.com/pricing

  That way we would be keeping everything up to date for you, and could provide support when you need it.

  I hope that helps.