website down

• 

  treetowncafe8481c0b4f2 · Member · Jan 11, 2021 at 3:39 pm

  • Copy link
  • Add topic to favorites

  Hi… My website has disappeared and I dont know why. treetowncafe.com

• 

  staff-ozmodiar · Staff · Jan 11, 2021 at 8:11 pm

  • Copy link

  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

• 

  staff-ozmodiar · Staff · Jan 11, 2021 at 8:12 pm

  • Copy link

  However, it appears that the domain treetowncafe.com has expired. So that is likely the source of your problems. You’ll need to contact your domain registrar to sort that out.