website down

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  carinafrankal · Member · Sep 22, 2021 at 12:48 pm

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  We get a warning message Domain mapping upgrade for this domain not found. Please log in and go to domains upgrades page of your blog to use this domain.

  Site: https://seachangeproject441623196.wpcomstaging.com.
  WP.com: Yes
  Correct account: Yes

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  staff-doublebassd · Staff · Sep 22, 2021 at 5:02 pm

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  Hey there

  I see that the domain is disconnected from the site at the moment. Do you have access to the account that owns the domain? Although you are an admin, the upgrades are all under a different account than the one you are contacting from.

  I see that you all have a Business plan and therefore you have access to our live chat support. Once you are able to log into the owner account, please start a chat session from the link below and we’ll help you resolve the issue you’re having in real-time.

  https://wordpress.com/help/contact

  Thanks!