Website down

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  theballhog · Member · Jan 29, 2022 at 1:14 pm

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  Hello there!
  For the past five days I have not been able to access my website (theballhog.net) in any way.
  As a visitor, I get the message ‘The site is experiencing technical difficulties.’.
  As an admin, I come across a message ‘The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.’
  And the recovery link that you’ve sent me doesn’t work: ‘Recovery Mode not initialized.’.

  Please let me know how I can resolve the issue.
  Best regards,
  Aris

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 30, 2022 at 7:14 pm

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  Hi there,

  We can’t help directly because we don’t host theballhog.net on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks over in the open-source forums are more familiar with these kinds of issues and are in the best position to help, thanks!