Website Down Alerts After Migration

• 

  abhijitshilawatwdm · Member · May 27, 2024 at 9:49 am

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  Hi Team,

  We have migrated our website to a new host while retaining the same domain. Despite the website functioning as expected, we are regularly receiving emails indicating that the website is down. We need to determine the IP address of the website that is being reported as down.

  Looking forward to your response.

  Best Regards,
  Abhijit

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  krutidugade · Member · May 27, 2024 at 11:13 am

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  Hi there,

  The domain rockbyrock.com is still connected to WP.com, so you are receiving updates from us. I would recommend cancelling the domain connection for rockbyrock.com from the Purchases page. Please follow this guide – https://wordpress.com/support/manage-purchases/cancel-a-purchase/