website down, critical error message
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My website appears to be inoperable at the moment. When I try to access it, I get a white page with the message, ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’ I have not received any instructions, however. What should I do???
I’m a beginner when it comes to web design, and do not have any coding experience. Consequently, instructions on troubleshooting usually are over my head.
Thanks for any suggestions. I don’t even know where to start.
The blog I need help with is: (visible only to logged in users)
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Hi @amystuarthunngmailcom, can you contact your host for help with this guide to troubleshooting common WordPress errors? This general troubleshooting guide may help too.
Going forward, these forums are for the free-tier sites hosted here on our servers. You can find the forum for free WordPress installations here; you’ll want to use that instead.
Here’s a short article on the difference between the WordPress software and the services by WordPress.com. If you’d like to host here after this is resolved, we can take care of maintenance and support for you. Let us know if you have any questions about our services!
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