Website down; not receiving email

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  jennd8755b7f846 · Member · Jul 13, 2022 at 1:57 pm

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  I received a notification about updating billing information but without instructions that worked. i think hosting did not renew and now my website is gone. please advise how to renew. thanks

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-doublebassd · Staff · Jul 13, 2022 at 7:34 pm

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  Hi there,

  What is the URL of your site? Is it hosted with us here at WordPress.com? There is no site connected to the account you are contacting us from.

  Let us know and we’d be happy to point you in the right direction.

  Thanks!