Website Down or Unresponsive Everyday

  • Unknown's avatar
    shinnysarah28 · Member ·

    Hi there, I get notifications everyday, sometimes multiple times a day about one of my websites, http://www.bonjungsushi.com, being down or unresponsive for a few minutes and wanted to figure out what the reason might be? I’ve read that it’s normal for websites to be down for a few minutes as kind of maintentance, but there have been a few times where the website is down during our prime business hours, even after updating our SSL certificate and Wordfence. GoDaddy is our web host and their support let us know that things are good on their end, so maybe there is something on the WordPress end? Thanks!

  • fstat · Staff ·

    Hi there,

    You’re in the wrong forum. Your site is using the open-source WordPress software and therefore you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

    WordPress.com vs. WordPress.org

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