Website email confusion

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  llee108 · Member · Dec 1, 2018 at 7:11 pm

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  Hello, I have 2 sites under the same email account. My site is alexandraschnabel.com, I cannot figure out how to log in because it always logs in to the account “Llee108” (this one) and it has no site. How do I access the other site and delete this one? Aka if I delete this one am I canceling my subscription and deleting my website through the other account? Please help I am SO sick of this I just want to edit my website and it’s really important and every time I try I end up fighting this app

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  themagicrobot · Member · Dec 1, 2018 at 7:40 pm

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  If both sites are under the same account you can easily reach the other site by clicking on “My Sites” and “switch site”. Perhaps your other site is under a different username/account and a different email address. I’ll add a modlook tag to ask if a member of staff can confirm if that is the case.

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  gemmacevans · Member · Dec 3, 2018 at 9:38 am

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  Hi llee108,

  I noticed you closed your account after opening this thread. If this was done in error, please reply to the confirmation email we sent when the account was closed so we can follow up there.

  Thanks!