website error

  • Unknown's avatar
    lvenardcombes · Member ·

    Hello,
    When I m not in recuperation mode, I can’t log me in my account with the mail (email visible only to moderators and staff) and my website is on error mode, I don t know why.
    Help me to fix it please

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • supernovia · Staff ·

    Hi! I don’t see any sites hosted here on this account, so I’m guessing you’re referring to a copy of WordPress with another host. Plus, our maintenance team would be on top of any errors you run into.

    Can you contact your host for help with this?
    https://wordpress.org/support/article/common-wordpress-errors/

    Going forward, these forums are for the sites hosted here on our servers. There is another forum for the free WordPress software that you’ll want to use instead. You can find that here:
    https://wordpress.org/support/forums/

    And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions!

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