Website expired want to recover blogs

  • Unknown's avatar
    musicisalwaystheanswer · Member ·

    Hi guys

    A couple of months ago my website expired and I would like to recover my blog posts from it

    The name of the site was justyoumeandtheroad.com and I created it in 2018 as a travel blog with c panel hosting.

    The email I used for it was (email visible only to moderators and staff)

    I actually paid to recover the name but the site is still not active.

    How can you help me with this ?

    Thank you

    Gráinne

    Self-declared URL: Justyoumeandtheroad
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there! 

    Unfortunately, we cannot assist because your site is not hosted on WordPress.com. It’s a self-hosted WordPress.org site that I believe was hosted by a different hosting company, GoDaddy. (I think so based on the domain’s current nameservers. I checked our records and confirmed that justyoumeandtheroad.com was never hosted on WordPress.com.)

    We do not have access to self-hosted sites, so I cannot see the setup of the backend of your account.

    To clarify:

    • WordPress.com is a managed host platform that offers WordPress in a pre-customized server environment already set up for you to build your site. Hosting with WordPress.com is free, and the server, security, updates, and site optimization are all handled by us. We offer free and paid plans that provide additional features for your site based on your needs (plugins, custom themes, etc). You also have access to professional assistance via Happiness Engineers to address any issues you encounter.
    • WordPress.org is a self-hosted platform, meaning you download the WordPress software and install it on a web server from a host of your choosing. You have to pay the host when you’re self-hosting, and the server, security, updates, and site optimization are all handled by you. This gives you more flexibility and control of your plugins, themes, and code but also more responsibility to ensure those things are operating correctly.

    Our support page dives more into the differences:

    https://en.support.wordpress.com/com-vs-org/

    I recommend contacting your site host, as they would be better positioned to assist you since they have access to your account. Also, the open-source forum community is always available and prepared to help users with self-hosted sites: https://wordpress.org/support/forums 

    Regards

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