Website gone, email gone, WHAT GIVES, WP?!?

  • Unknown's avatar
    supersecretkelly · Member ·

    – supersecretplana.com as it should be does not load.
    – an incorrect, out-of-date version does load, after searching the interwebs for it.
    – I wish you would offer a basic NON-FUNGIBLE website that you didn’t update because keeping up with this is a massive waste of time & energy.

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

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