Website hacked and cannot access

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  dakbarofficial · Member · Apr 7, 2023 at 10:23 pm

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  My website is suddenly missing and I can’t find it at all; it has been hacked. Please help asap

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Apr 9, 2023 at 12:20 am

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  Hey there, the site you listed seems to be loading alright, but if you’re still suspecting a hack, we’d recommend these steps for recovering and securing the site:

  Jetpack

  If you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

  Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

  Cheers!