website has crashed and disappeared!

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  capelettimarketing · Member · Sep 14, 2019 at 1:40 pm

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  I updated a plugin, then the site crashed, and I can’t log in. It will not recognize that I even have a website. no user found, no email, etc. please help!
  Barb

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  fstat · Staff · Sep 14, 2019 at 9:57 pm

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  Hi there,

  Looks like you’re in the wrong forum. It appears that you’re using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org