Website has disappeared

  • Unknown's avatar
    editor665 · Member ·

    Hello, our website csceagle.com has disappeared. When I log in we have no pages associated with our previous site and our typical login we use won’t work.

  • kokkieh · Staff ·

    Hi there,

    The site at csceagle.com is not hosted on WordPress.com, but was made using the open source WordPress.org software, and is hosted with Bluehost.com. You won’t be able to use that site’s login credentials to log into a WordPress.com username account, nor will you see it listed under a WordPress.com account unless you have it connected here via the Jetpack plugin.

    I do see a (broken) Jetpack connection for that site, but that connection belongs to a different WordPress.com account than the one you’re using to post here. If you log into the correct WordPress.com account you should see the site there, but you’ll have to fix the Jetpack connection first before you’ll be able to do anything on the site via WordPress.com:

    https://jetpack.com/support/debug/?url=http://csceagle.com/

    For help accessing the WP-Admin dashboard of the site itself, please contact support at Bluehost directly, as only they have the access to help you with that.

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