Website is down

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  christinamarsigliese · Member · Apr 27, 2022 at 2:07 pm

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  Hello, this morning my website says “there has been a crucial error on this website”. I do not know what the issue is. Please help.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Apr 27, 2022 at 10:10 pm

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  Hi there,

  We can’t help directly because we don’t host scientificallysweet.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forums are more familiar with critical error messages of this nature and are in the best position to help. Thanks!