Website is down

  • Unknown's avatar
    afirdausap · Member ·

    Hi, I have a website with the address: circusinmotion.net but now it is down. is there any way I can retrieve access to my website info so I can set up a new domain? My service provider isn’t responding and their company is down.

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by N G Lammert. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

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