Website is down

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  jmaldonado9195846619 · Member · Sep 19, 2019 at 3:28 pm

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  Hello, our website is receiving the following error: Error establishing a database connection
  Can someone assist us with this?

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  staff-zinnia · Staff · Sep 20, 2019 at 2:56 pm

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  Hi –

  What’s the site URL? Happy to take a look.

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  jmaldonado9195846619 · Member · Sep 20, 2019 at 3:10 pm

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  Hey, our url is as follows: https://www.mccombiegroup.com/

  We’ve contacted DigitialOcean but they’re not very helpful.

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  staff-zinnia · Staff · Sep 20, 2019 at 5:38 pm

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  The site is hosted by GoDaddy from what I can tell. It’s not actually using our managed hosting environment from WordPress.com. Have you contacted GoDaddy?