website is down. Can’t log in into wordpress
-
Hi,
My website is down. Error message ‘There has been a critical error on this website.’
When I tried to log into my wp-admin, it said my user name and email do not exist. I could create a new account using the same email address.
When I tried to add xmlrpc.php into my website url, i got the message ‘This site can’t be reachedThe webpage at https://vybrowsbeauty.com/xmlrpc.php might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR’
How to fix it?
Thansk.WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hey there! These are actually the forums for free sites hosted by WordPress.com, but we can probably point you in the right direction:
– Your host can help you check your logs and work through these troubleshooting tips;
https://wordpress.org/support/article/faq-troubleshooting/– If this happened with a recent theme or plugin update or install, your host can help you remove just that one plugin or theme through their interface if needed.
– This guide can help, too: https://wordpress.org/support/article/common-wordpress-errors/
Going forward, here are a few tips on finding help with your WordPress installation: https://wordpress.com/support/help-support-options/#word-press-org-support
And here’s the difference between our hosting services and the free software: https://get.wp.com
Hoping this helps!
- The topic ‘website is down. Can’t log in into wordpress’ is closed to new replies.
WordPress.com Forums 