Website is Down. Received Error Email

  • Unknown's avatar
    carlojsc · Member ·

    Our domain name is hackettlawny.com. I received the following email. The website appears to be down. Please advise. [redacted]; (email visible only to moderators and staff). Thank you!

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Revolution Slider.

    First, visit your website (http://www.hackettlawny.com/) and check for any visible issues. Next, visit the page where the error was caught (http://www.hackettlawny.com/wp-admin/admin-post.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special ‘recovery mode’. This lets you safely login to your dashboard and investigate further.

    https://www.hackettlawny.com/wp-login.php?action=enter_recovery_mode&rm_token=JkHDqbO8pQLGzMtULk0hZX&rm_key=H4EnpaqK64rRRI0VpABlf7

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    Error Details
    =============
    An error of type E_ERROR was caused in line 73 of the file /home/hacke0/public_html/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php. Error message: Uncaught Error: [] operator not supported for strings in /home/hacke0/public_html/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php:73
    Stack trace:
    #0 /home/hacke0/public_html/wp-content/plugins/revslider/revslider_admin.php(237): UniteBaseAdminClassRev::addMetaBox(‘Revolution Slid…’, Object(UniteSettingsAdvancedRev), Array, NULL)
    #1 /home/hacke0/public_html/wp-content/plugins/revslider/revslider_admin.php(68): RevSliderAdmin->addSliderMetaBox()
    #2 /home/hacke0/public_html/wp-content/plugins/revslider/revslider_admin.php(40): RevSliderAdmin->init()
    #3 /home/hacke0/public_html/wp-content/plugins/revslider/revslider.php(147): RevSliderAdmin->__construct(‘/home/hacke0/pu…’)
    #4 /home/hacke0/public_html/wp-settings.php(362): include_once(‘/home/hacke0/pu…’)
    #5 /home/hacke0/public_html/wp-config.php(80): require_once(‘/home/hacke0/pu…’)
    #6 /home/hacke0/public_html/wp-load.php(37): require_once(‘/home/hacke0/pu…’)
    #7 /home/hacke0/public_html/wp-admin/admin-post.php(19): require_once(‘/hom

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

  • Unknown's avatar
    carlojsc · Member ·

    Thank you very much for your help. It is much appreciated!

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