Website is failing to open

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  shopkelli · Member · Aug 26, 2021 at 11:22 pm

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  Hi there,

  I am unable to access my website. When I go to the link, it says the server is down. Do you have any information on this?

  Site: https://www.shopkelli.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  fstat · Staff · Aug 27, 2021 at 9:52 am

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  Hi there,

  To get help with that you need to contact your host which appears to be Hover.

  The forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org