website is missing/can’t log in

  • Unknown's avatar
    infob6e132aaba5 · Member ·

    hi! This is my last hope for figuring out what’s going on with my site! Basically, i was asked to transfer my site – chelseyrosehealth.com – from google domains to name.com. I did this and then was told to transfer it back to google. Once I transferred it back to google i thought my website would be up and running again but it isn’t. It’s like it doesn’t even exist. The email i have connected to this site is my main email and is also completely down and not working. I don’t know my wordpress login and I can’t get the password sent to me because my email is down. The website was not associated with this account that I’m contacting you from. I used to log in to my website via this link, but again, it’s not pulling up because the website itself seems to be missing. https://www.chelseyrosehealth.com/wp-login.php?redirect_to=https%3A%2F%2Fwww.chelseyrosehealth.com%2Fwp-admin%2F&reauth=1 . I am so confused and my business is suffering because of all of this and I just really need some help ASAP, thank you guys so so so much!!!!

  • staff-mckluskey · Staff ·

    Hi there,

    Your domain and your site are both with Google, not with WordPress.com, so we can’t help you here.

    Check out the Codex article “Resetting Your Password” to learn about all ways to recover your password:
    https://wordpress.org/support/article/resetting-your-password/.

    If your site is down, you will want to contact Google directly for more information.

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