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Forums / Website is working but in my admin i see some other user name and my assets gone

Website is working but in my admin i see some other user name and my assets gone

  • Unknown's avatar
    ladyclever7365586e8c · Member · Jul 3, 2025 at 8:05 pm
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    I created this site clastube.com today using a business subscription. Now when i log in some other user name is shown and my url clastube.com and the website details are missing. My plan has become basic again. Can you help me to recover my admin rights to my business account an url clastube.com

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    ladyclever7365586e8c · Member · Jul 3, 2025 at 8:07 pm
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    ladyclever7365586e8c
     is not me. it came from somewhere.

  • Unknown's avatar
    ladyclever7365586e8c · Member · Jul 3, 2025 at 8:08 pm
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    my username is clastube and my email id is (email visible only to moderators and staff)

  • Unknown's avatar
    justjennifer · Member · Jul 4, 2025 at 5:23 am
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    Hi there, it looks like you created the @ladyclever7365586e8c account just before posting to the forums. You need to log out of this account entirely (make sure any tabs open on WordPress.com are closed) and then log back in with the correct account and password.

    If you don’t remember the password, you can send yourself a password reset or single sign on email from the WordPress.com login page. https://wordpress.com/support/log-in-to-wordpress-com/

  • The topic ‘Website is working but in my admin i see some other user name and my assets gone’ is closed to new replies.

Tags

  • account
  • Jetpack
  • payment

About this topic

  • In: Support
  • 2 participants
  • 3 replies
  • Last activity 7 months
  • Latest reply from ladyclever7365586e8c

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