Website isn’t loading properly
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My website isn’t properly loading. The menu simply appears as bullet points and the structure is all off. I have tried changing themes and deactivating plugins but it doesn’t work. Any help is great.
http://Www.ayouthsperspective.com is the site If you want to see the issue for yourselfThe blog I need help with is: (visible only to logged in users)
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Hi there,
Looks like you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:
https://wordpress.org/support/forums/
These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:
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We are not your hosting provider, so we have no control over or access to your site at all. The version of WordPress we use on WordPress.com is also different from the version you’re using on your site. Support for your version is provided by the community who makes that software on WordPress.org.
Upgrading your hosting is a matter between you and your hosting provider, and makes no difference to whether or not we can help with your site.
The purchase you made from us yesterday is for a premium plan for the Jetpack plugin. That is not an upgrade to your hosting, but simply an upgrade to the Jetpack plugin. That includes email support for the Jetpack plugin from the Jetpack support team at https://jetpack.com/contact-support/
But the issue you’re describing is not an issue with the Jetpack plugin. It’s an issue with the WordPress software, or possibly your theme, and neither we, nor Jetpack support, can help you with those.
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