website isn’t responding

  • Unknown's avatar

    Hello,
    I have made some changes on the website and suddenly it stopped responding, by searching from my laptop atella.se the website doesn’t open. On the other hand from my phone’s connection the website is responding. do you have an explanation to this issue and what I can do to solve it?

  • Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

  • However, for what it is worth, I am not having any trouble viewing atella.se from my desktop browser.

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