Website Issues

  • Unknown's avatar

    Lately, ​my MacBook​ pro (less than one-year-old​) literally can’t handle my WordPress site. A majority of the time the site won’t open (though every other site I view opens just fine) ​or Safari will crash repeatedly saying ‘this site is using too much energy’. My fan instantly starts roaring when I visit the site and attempt to access my dashboard. All of this happens as well on my co-worker’s​ mac. I am literally unable to access and update my WordPress​ site because of this. Is there a bug or an update that I’m unaware of??? Please help!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Thanks for writing us, it seems there might be an issue with your browser, please visit the following support document for clearing the browser related issue.
    https://en.support.wordpress.com/browser-issues/
    Try clearing browser cookies and history.

    Can you please share the screenshot of the error messages which you’re getting on screen.
    Just upload it to your WordPress Media and share the link with us,
    follow the instructions in the link below to take a screenshot:
    https://en.support.wordpress.com/make-a-screenshot/

    I am able to see your website working fine.
    please check the same website on different laptop or mac book, there might be an issue with the machine.

    Hope this helps!

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