Website Loading…
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We have developed the page’s using Elementor plugin and used CSS Styles for designing in both the websites and deployed for the initial version.
For the second version we have enhanced the existing page’s and developed 20 new page’s using Global editor in the beta website. These change’s I tried to do the migration from beta to company website, by using Updraft plugin.
I have installed Updraft plugin in both the website’s and took the Backup of (Live) website and Beta. After that I have uploaded Beta backup files in Live admin panel. It was cloned everything, whatever we have data in beta website, it was moved to Live with URLS. So when we are searching ennvee.com, it was redirecting to beta website
Due to some emergency, we have restored Live backup folder in beta panel, After that both the website’s are corrupted. We lost uploaded image’s, plugins and Styles.
Now the (Live) website is down.
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I don’t see any WordPress.com sites under your account here.
What is the URL of the site with the problem?
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with HostPapa.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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