Website login lost due to change in domain.

  • Unknown's avatar

    I tried to change my WordPress domain with some instructions I found online and it suggested I change my WordPress URL. However, when I did that, I was kicked out of my WordPress account. I use Bluehost as my hosting site and I have tried to contact them to figure out the problem, but I have not had any success as of yet. Basically I want to change my domain, but I can’t because I can’t log into my account. My previous domain is about to expire in a few days and I am afraid that I will lose my site if I do not figure this out ASAP. When I type in my new domain or my old domain into the web address, I cannot find either. Hopefully someone can help. Thanks.

  • Hi there,

    It looks like you’re in the wrong forum. It appears that you’re using the open-source WordPress software and therefore you need to seek help at these forums:

    https://wordpress.org/support/forums/

    However….

    That is a common mistake and this support document on WordPress.org is likely what you are looking for to fix it:

    https://wordpress.org/support/article/changing-the-site-url/

    Please remember that any followup questions will need to be asked in the WordPress.org forums. WordPress.com forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

    WordPress.com vs. WordPress.org

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