Website Mail/Multiple Issues

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  sfapickleballgmailcom · Member · Aug 23, 2022 at 1:36 am

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  Hello, My site was fine today (11:53am CDT) and now I have lost our email ability and contact/My users cannot request a new pasword as well. I need this back to the old version and I can’t find a back up. Could someone log in and help??

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  zafareena · Member · Aug 23, 2022 at 3:32 am

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  I have exactly the same problem with my client website.

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  supernovia · Staff · Aug 25, 2022 at 11:29 pm

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  Hey there, sfapickleball.com isn’t actually isn’t using our managed hosting services. It sounds like you may have had an outage of some kind with your host. Can you get in touch with them? It looks to be GoDaddy.

  Going forward, these forums are for the sites hosted here on our servers. If you use other hosting, there is another forum for the free WordPress software. You can find that here:
  https://wordpress.org/support/forums/

  And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions about our services!

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  supernovia · Staff · Aug 25, 2022 at 11:30 pm

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  @zafareena, if you still need help, could you start a fresh thread and share a link to your site, as well as any other details you have about the issue you’re facing? You can do that here:

  https://wordpress.com/help/contact

  Thanks in advance!