Website Migration of Free Website

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  haroutj · Member · Mar 20, 2021 at 5:47 pm

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  Hi,

  I am wondering how my developers can obtain access to the database(s) and other required files to transfer my site (free plan) to another wordpress site which is under a paid plan.

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  therefoiam · Member · Mar 21, 2021 at 2:47 pm

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  Hi there,

  There is no database access for free sites on WordPress.com. Is this a new site with a paid plan on the same account?

  If you have already made a new website and upgraded the plan for that site, which you want to take over the content on the free site you may need to export and import the content to the new destination: https://wordpress.com/support/export/
  https://wordpress.com/support/import/
  You can refer to this guide to achieve this.

  I have also flagged the thread the staff maybe they can move things differently

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  staff-totoro · Staff · Mar 22, 2021 at 2:29 am

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  Hi there,

  I don’t see any sites listed under your @haroutj account when I check on this end, so we’re not exactly sure how to advise you.

  What is the URL of the site you are moving from, and the URL of the site you are trying to transfer content to? Thanks for the additional info!

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  haroutj · Member · Mar 28, 2021 at 6:17 am

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  Hi,
  We want to move aesastemtest.wordpress.com to a subdomain (stem.aesa.org) of aesa.org. aesastemtest is a free site while aesa.org is a paid account I believe.

  Thanks,
  Harout

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  staff-doublebassd · Staff · Mar 28, 2021 at 3:01 pm

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  Hi there,

  If you are referring to getting access to the content on aesastemtest.wordpress.com, you do not have access to the database of your site on WordPress.com, but you can export the content in order to migrate it to stem.aesa.org.

  This guide will step you through the process of moving your site to a WordPress.org instance:

  https://en.support.wordpress.com/moving-to-a-self-hosted-wordpress-site/

  As we only support sites hosted here at WordPress.com, all issues with the new site – including the importing of the file – must be taken to the WordPress.org support community:

  http://wordpress.org/support/

  If you’d like assistance moving your WordPress.com site to WordPress.org, we have a service called Guided Transfer that does all the work for you. Check it out to see if it’s right for you:

  http://en.support.wordpress.com/guided-transfer/

  Let me know if you have any questions.

  Thanks!