website missing

• 

  scientgroup · Member · Jun 15, 2021 at 9:51 am

  • Copy link
  • Add topic to favorites

  my website went missing right after i accidentally change the domain name. the current domain url leads to another website. i need my website back.

  The site I need help with is scientgrouplimited.com. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

• 

  scientgroup · Member · Jun 15, 2021 at 10:00 am

  • Copy link

• 

  scientgroup · Member · Jun 15, 2021 at 10:01 am

  • Copy link

  1.

• 

  staff-mckluskey · Staff · Jun 16, 2021 at 6:32 am

  • Copy link

  Hi there!

  What you described wouldn’t be possible on WordPress.com. You’re talking about a WordPress site hosted with GoDaddy, we are not able to help with those.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.