Website not working
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Hey! My website is not working. It says I do not have a website. How should I go about getting it back?
Site: (email visible only to moderators and staff).
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hey there, that site doesn’t show up on our services, because it’s a copy of the free WordPress code hosted with another service provider:
Here are some troubleshooting ideas though:
– Check to see if you have an admin email with clues
– Ask your host to check error logs
– If this happened with a recent theme or plugin update or install, you can manually remove one like so (especially if it’s mentioned in errors):
https://wordpress.org/support/article/managing-plugins/#manual-uninstallation– Ask your host to help you restore a good backup
Going forward, you’ll also want to use the correct forums for self-managed installations:
https://wordpress.org/support/forums/Or, you’d be welcome to migrate your site to our services once this is resolved, so we can provide direct support going forward. All of our paid plans include hosting, support, maintenance, SSL, and more. You can find our pricing here:
https://wordpress.com/pricingHoping this helps!
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