Website not working

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  lovelifekitchen · Member · Mar 20, 2015 at 6:59 am

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  Hi
  I purchased a new theme for my blog the zuki theme. On tuesday I started to work on my new theme and I tried to add all the new features. I realised this theme uses pluggins and the pluggins are not available via wordpress.com I am a bit fustrated that wordpress.com and on themes this is not mentioned. I was advised to move to wordpress.org so I did try with very little success and now I don’t know whats happened but my blog is not longer working.
  http://www.lovelifekitchen.com
  I need help please I was happy using wordpress.com but unfortunately you don’t offer pluggings. Can you please help to recover my site
  http://www.lovelifekitchen.com and move to your wordpress.org

  Many thanks in advance
  P.s my URL is
  http://www.lovelifekitchen.com
  And not
  http://www.lovelifekitchen.wordpress.com I did pay extra at the beginning of the year for my own domain.
  Diana

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Mar 20, 2015 at 12:01 pm

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  Hi Diana,

  Your WordPress.org site is hosted at DreamHost — you can contact DreamHost support for more assistance recovering that self-hosted (WordPress.org) site. (The support staff here at WordPress.com can only help with WordPress.com sites; we don’t have the tools or access to help recover sites hosted elsewhere.)

  Please let me know if you have any questions about that.

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  lovelifekitchen · Member · Mar 22, 2015 at 7:50 pm

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  Thank you for the reply.
  I haven’t signed up to wordpress.org yet neither dreamhost
  my plan is to contact them and ask someone to help me with my blog transfer but first I need to get my blog back!
  Right now nothing is showing in my wordpress.com I’m going crazy I don’t know whats happened I need help ASAP!
  Can someone recover my blog- website
  http://www.lovelifekitchen.com

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  lovelifekitchen · Member · Mar 23, 2015 at 10:09 am

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  I need help ASAP
  My website is not working!
  http://www.lovelifekitchen.com
  Over the weekend I tried to export the files and trying to move my site to wordpress.org but it was too complicated.
  So I won’t be moving to wordpress.org i still want to be at wordpress.com I have imported the files back to my site succesfully but when I type my blog URL is not working.
  Can you please help! I want my site back!

  Thank you
  Diana

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  rachelmcr · Member · Mar 23, 2015 at 10:53 am

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  Hi Diana,

  I just reset your WordPress.com blog’s primary domain to your free WordPress.com address, so you can view your blog here: https://lovelifekitchen.wordpress.com/

  If you’d like to keep using your WordPress.com blog with your domain lovelifekitchen.com, you’ll need to point your domain back to WordPress.com by updating its name servers:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  (You can make that change with the domain registrar where you purchased your domain.)

  Please let me know if I can do anything more to help with that. :)

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  lovelifekitchen · Member · Mar 23, 2015 at 12:00 pm

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  Thank you for the quick reply but I want to use the domain I have paid
  http://www.lovelifekitchen.com
  Can somebody from wordpress fix this for me please

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  lovelifekitchen · Member · Mar 23, 2015 at 12:03 pm

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  Ok can you please send me the links of the pages I need to make the changes please.

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  rachelmcr · Member · Mar 23, 2015 at 12:18 pm

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  Hi Diana,

  WordPress.com staff can’t make this change for you, since the change has to be made with your domain registrar (where you registered the domain lovelifekitchen.com). However, I can give you some tips for that:

  It looks like you registered the domain lovelifekitchen.com at DreamHost, so that’s where you need to update the domain. You’ll need to update the domain’s name servers to these:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  DreamHost has a guide to How to change the domain’s nameservers. You can use that guide to make the change, or contact DreamHost support for more help with that step.

  Once that is done, you can go to your My Domains page to make your domain lovelifekitchen.com the primary domain on your blog, or let me know and I can change that back for you.

  Please let me know if you have any questions. :)